Privacy Policy

Last updated: December 20, 2024

1. Introduction

Gold Rush Numbers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online lottery services.

2. Information We Collect

2.1 Personal Information

  • Name, address, phone number, and email address
  • Date of birth and identity verification documents
  • Payment information and transaction history
  • Account login credentials

2.2 Usage Information

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Lottery numbers selected and gameplay patterns

3. How We Use Your Information

  • To provide and maintain our lottery services
  • To process transactions and manage your account
  • To verify your identity and age (18+ requirement)
  • To communicate with you about your account and services
  • To comply with legal and regulatory requirements
  • To improve our services and user experience

4. Information Sharing and Disclosure

We may share your information with:

  • Regulatory authorities as required by law
  • Payment processors for transaction processing
  • Third-party service providers who assist in our operations
  • Law enforcement when legally required

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • 256-bit SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and employee training

6. Your Rights

Under Australian privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure as required by Australian gaming regulations.

9. International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@goldrushnumbers.com
  • Phone: 1800 GOLD RUSH
  • Address: Gold Rush Numbers, ABN: 79855975802